Bank Concierge Support Worker Stoke on Trent £12 an hour

We are currently recruiting experienced Support Workers to work within a 24 hour supported accommodation service for Adullam Housing Association that provides support to vulnerable adults across the Stoke on Trent area.

We can offer shift work on a flexible working basis that suits you. Shifts that we can offer range from day and waking night shifts across 7 days a week.

If you are passionate, flexible and have experience and knowledge of working with clients who are experiencing substance misuse, homelessness and mental health we would like to hear from you.

Salary: £12 per hour

Hours: Casual

Shifts: Days and Nights

Role description:

  • Ensuring the safety, security and wellbeing of the residents at all times.
  • Supporting and empowering service users with housing related issues such as rents, repairs, and housing and welfare benefits
  • Maintaining communication logbook and recording all relevant information.
  • Carrying out routine building patrols
  • Monitoring and operating CCTV
  • Signing visitors in and out of the property
  • Ensuring the safety and security needs of the residents and building, including health and safety checks, reporting repairs
  • Obtaining full handover from staff and providing a full handover at the end of each shift

Requirements / Experience:

  • Previous experience of working in a 24-hour supported accommodation service or floating support service
  • Previous experience in a similar role
  • Ability to work independently using own initiative
  • The ability to manage incidents and undertake lone working
    An ability to identify Health and Safety issues and action repairs and maintenance of property.
  • Excellent verbal and written communication skills with the ability to maintain accurate records

Candidates should have a current, enhanced DBS certificate, if you do not hold a valid DBS Certificate, they must be willing to apply for one

An immediate start can be offered subject to employment and DBS check